SHIPPING & DELIVER POLICY
Last updated March 20, 2025
This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: http://www.djperryfarmcattle.com/terms.
This document sets out the shipping policy that applies to customers that make a purchase at www.djperryfarmcattle.com. If you have any questions, please contact our customer service team at customerservice@djperryfarmcattle.com.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING DELIVERY OPTIONS?
Shipping Fees
We offer shipping at the rates determined at checkout from USPS. You will be asked to select a shipping method at checkout.
All times and dates given for delivery of the products are given in good faith but are estimates only. We cannot guarantee delivery from the USPS under any circumstances.
Order Processing Time
All orders placed before 2 PM Monday to Friday are processed and dispatched the same day, all orders placed after will be dispatched the next day. All orders placed during the weekend or on a public holiday will be sent from our warehouse on Monday or on the next business day.
Delivery Address & P.O. Boxes
Please note that we are unable to modify the delivery address once you have placed your order. We are sorry but we do not ship to P.O. boxes.
Tracking Your Order
Once your order has been dispatched, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website.
DO YOU DELIVER INTERNATIONALLY?
We can offer international shipping, but please contact us at support@djperrytallow.com to determine your shipping costs.
Your package may be subject to import duties and taxes. You, as the customer, are responsible for paying those fees. We recommend that you check with your local customs office before placing an order on our website as these fees can sometimes be significant and we are unable to calculate these for you.
QUESTIONS ABOUT RETURNS?
We want you to be completely happy with your purchase - please read our return & refund policy for detailed information about our processes. If you have questions about returns, please review our Return Policy: http://www.djperryfarmcattle.com/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us via our online contact form: http://www.djperryfarmcattle.com/contact